Privacy Policy

Last updated: December 2024

1. Introduction

FREE SUPER PLANET LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS applications and services.

2. Information We Collect

2.1 Information You Provide

  • Account information (if you create an account)
  • Contact information when you reach out to us
  • Feedback and support requests

2.2 Automatically Collected Information

  • Device information (model, operating system version)
  • App usage statistics and performance data
  • Crash reports and error logs

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Improve app functionality and user experience
  • Respond to your inquiries and provide customer support
  • Detect and prevent technical issues
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With service providers who assist in our operations (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

FREE SUPER PLANET LIMITED

Address: Rm D07 8/F KAI TAK FTY BLDG STAGE 2 99 KING FUK ST San Po Kong Hong Kong

Email: hui@freesuperplanet.com

Website: https://freesuperplanet.com